At Bolt Moto, we aim to make shopping easy, secure, and risk-free. Below you’ll find details on how you can pay and how refunds are handled.
Payment Options
We accept the following payment methods:
Debit/Credit Cards (Visa, MasterCard, Maestro, American Express)
PayPal
Apple Pay & Google Pay
All payments are processed securely. We do not store your full card details.
Payment Security
We use trusted, PCI-compliant payment processors to protect your information. Encryption, fraud protection, and secure gateways are in place to ensure every transaction is safe.
Refunds
Refund Eligibility Refunds are available when:
You return an item within 14 days
You cancel an order before dispatch
You receive a faulty or incorrect item
How Refunds Are Issued
Refunds are credited to your original payment method
Please allow 5–10 working days for the funds to appear, depending on your bank
Original delivery charges are not refunded unless the return is due to our error or a faulty item
Late or Missing Refunds
If your refund hasn’t arrived:
Double-check your bank or PayPal account
Contact your bank/card provider some take longer to process
If it’s still not resolved, email us at parts@boltmoto.co.uk
Payment Issues
If your payment fails or is declined:
Please check your card details, expiry date, or try an alternative method
For repeated issues, contact your bank or reach out to us for assistance
