Bolt Moto is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Bolt Moto (“we”, “us”, or “our”) operates as an e-commerce retailer selling motorcycle service parts within the UK. Our website is hosted at: https://www.boltmoto.co.uk/
2. Information We Collect
We collect personal information when you:
Create an account
Place an order
Subscribe to marketing communications
Contact us directly
This information may include:
Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via our payment provider)
IP address and device/browser information
3. How We Use Your Information
We use the data collected to: Process and deliver your orders
Manage your account
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Send marketing communications (if you opt-in)
4. Sharing Your Information
We only share your information with third parties when necessary to:
Fulfil your order (e.g. couriers, payment gateways)
Comply with legal obligations
Send marketing via trusted platforms (if consent is given)
We will never sell your data to third parties.
5. Payment Processing
All transactions are securely handled by our payment providers (e.g., Stripe, PayPal). We do not store full card details on our servers.
6. Data Retention
We keep your personal data for as long as necessary to provide our services and comply with legal obligations. This typically means:
Order data: retained for 6 years for tax and accounting purposes
User accounts: retained until you request deletion
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent to marketing at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To make a data request, email us at parts@boltmoto.co.uk
8. Cookies
Our website uses cookies to improve functionality, personalise your experience, and track analytics. By using our site, you agree to our use of cookies. See our [Cookies Policy] for more detail.
9. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices of these websites.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page and, where appropriate, notified to you by email.
11. Contact Us
If you have any questions about this policy or your personal data, please contact:
