At Bolt Moto, we aim to get your parts to you quickly, safely, and with as little hassle as possible. Below you’ll find all the key information about how we handle deliveries.
1. Delivery Areas
We currently deliver to addresses within the United Kingdom (including mainland UK, Northern Ireland, Highlands, and Islands). For international orders, please contact us before placing your order.
2. Delivery Options & Timescales
We offer the following delivery options:
Service
Estimated Time
Details
Standard Delivery
2–4 working days
Tracked via a trusted courier or Royal Mail
Express Delivery
1–2 working days
Orders placed before 1pm dispatched same day
Saturday Delivery
Available on request
Contact us before ordering for a custom quote
Please note: Delivery times are estimates and not guaranteed.
3. Dispatch Times
Orders placed before 1pm Monday–Friday are typically dispatched the same day.
Orders placed after this time, or on weekends/bank holidays, will be dispatched the next working day.
4. Delivery Charges
Shipping costs are calculated at checkout based on weight, size, and delivery option chosen.
You’ll see the full cost before completing your purchase.
5. Tracking Your Order
Once your order is dispatched, you’ll receive a confirmation email with tracking details so you can follow your delivery in real time.
6. Missed Deliveries & Redelivery
If you miss your delivery, the courier will usually attempt redelivery or leave a card with instructions. If the parcel is returned to us due to a failed delivery, you may need to cover the cost of redelivery.
7. Damaged or Missing Items
If your order arrives damaged or incomplete:
Contact us within 48 hours of delivery
Include photos of the packaging and items where possible
We’ll arrange a replacement or refund as quickly as possible
8. Delays
We’re not responsible for delays caused by external factors such as weather, courier strikes, or incorrect delivery details.
We’ll do our best to communicate updates if delays occur.
